Mission, vision and quality policy

Mission

Through the highest level of professionalism, we continuously improve the quality of the services and products we provide and rightfully maintain a leading position in the distribution of a broad range of solutions in medical diagnostics.

Vision

We aim to sustain the positive growth of our successful long-term business, which is based on high standards of organised and timely distribution of our products and services.

Through our expertise and ability to adapt efficiently to the demands of a challenging market, we continue to invest professional effort in preserving quality and commitment in all our business relationships.

We provide an individual approach, continuous accessibility and a thorough understanding of all needs and processes, which distinguishes us from the competition.

Quality policy

The principal activity of Adonis Pharma d.o.o. is the wholesale distribution of medical products.

The quality of our products and the high standard of service we provide are the foundation on which we build our value and competitiveness. Through our operations, we strive to continuously improve effectiveness, accessibility, performance and sustainability.

To maintain the trust and satisfaction of our customers, users of our products and services, and other interested parties, while also attracting new interest, we commit to:

• continuously analysing current needs and identifying the future needs of customers and users;
• providing the market with an individual approach and optimal, high-quality solutions from renowned manufacturers that meet user needs and all applicable technical and legal requirements;
• reviewing, analysing and managing business risks while seeking to recognise opportunities for further progress;
• monitoring applicable laws, regulations and the requirements of interested parties, and continuously adapting to them;
• supporting the professional development of employees across all areas of the organisation and motivating them through appropriate measures to perform their work to a high standard;
• developing and maintaining mutually beneficial relationships with all interested parties and respecting mutually agreed obligations;
• continuously improving the effectiveness of processes and the quality management system based on the requirements of the international ISO 9001 standard;
• setting measurable and achievable objectives.

It is the duty and responsibility of all employees to adopt the quality policy as a permanent principle in their work.

Zagreb, 10 March 2026

Director:
Nikola Šantek